About Us

Learn more about our company mission, our amazing team of providers, and our office staff at NW Dermatology and Research Center, LLC.

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Office Staff

Deanna Henry, CMA (AAMA), CCRC – Office Manager

I am the office manager for NW Dermatology and Research Center, LLC and have worked for this practice for 26 years. During this time I’ve had the opportunity to work in just about every aspect of the practice. In addition, I have been a Certified Clinical Research Coordinator since 1996 and have worked on numerous clinical trials in our office. It has been a privilege to be part of a successful team that brought innovative and exciting drugs to the field of dermatology.

Although I am still involved in clinical research, my primary position has evolved to Office Manager. Our practice has grown significantly over the years and I find myself enjoying the practice management aspect of my position. If there is anything I can do to make your experience in our office more pleasant, please do not hesitate to call me or stop by my desk. It would be my pleasure to help you!

In my spare time, I enjoy spending time with my husband, daughter and two dogs. My favorite hobby is photography.


Heather Cook, CMA (AAMA), CCRC – Research Coordinator

I have been with NW Dermatology & Research Center, LLC since June of 2011. I started my career as a medical assistant in 2008 and since joining this office, I have grown to love dermatology and research.  As a Certified Clinical Research Coordinator, the best part of my job is getting the opportunity to build relationships with so many great people.  I enjoy getting to contribute to the use of new and exciting treatments for a variety of medical and cosmetic conditions.

In my personal life, I have two beautiful boys and appreciate the humor and energy they bring to my life.  I enjoy various outdoor activities, dogs, cooking, music, and wine.  My boys and I also enjoy volunteering out time with the Special Olympics.


Kathy Ilg – Medical Assistant

I have worked as a medical assistant at NW Dermatology and Research Center, LLC since 1996. I am so thankful for the amazing learning opportunities I’ve had, and for all of the extraordinary people I’ve gotten to work with.  My favorite part of my job is my interactions with patients, and truly making a difference in peoples’ lives.  Our clinic provides a unique and positive experience to our patients, and I love being a part of that!

Outside of the office I enjoy baking, gardening, travel, friends, and wine.  I also have two beautiful grown daughters and three wonderful grandbabies who bring me total joy.


Andrea Hatch, NCMA – Medical Assistant

I am a Certified Medical Assistant that recently moved to the Portland area from San Jose, CA.  I graduated from Carrington College California in 2014. I have previous experience working in dermatology and cosmetics and am more than excited to continue my passion here at NW Dermatology and Research Center, LCC. The parts I love most about my job are hands on experience, a constant opportunity to continue learning, and the interactions I get to have with our wonderful patients. I very much look forward to growing with our practice.

In my spare time I enjoy scenery, photography, hiking, and exploring the outdoors.  I am so excited to see what Oregon has in store for me!


Nikki Brown, NRCMA – Medical Assistant

I am a Certified Medical Assistant that recently moved to the Portland area from Fort Worth, Texas.  I graduated from Concorde College in 2007. Coming from a background in dermatology, I can wholeheartedly say that it is my true passion.  Whether medical, pediatric, surgical, or cosmetic, dermatology is an exciting field to work in.  I have loved having the opportunity to constantly learn and continue to grow throughout my career.  I LOVE my job, and I’m so excited to be part of the extraordinary team at NW Dermatology.

Outside of work, I enjoy spending time with my three beautiful daughters, camping, hiking, and exploring the natural beauty of Oregon.


Kalisha Schaper, CAE – Certified Advanced Esthetician

I am an Oregon Medical Esthetician and Laser Technician.  I started my career in St Louis, MO in 2004 where I obtained experience in microdermabrasion, laser lair removal, and intense pulsed light. I then transitioned to a dermatology practice where I expertly performed ablative laser resurfacing, laser for vascular lesions, microneedling, and specialized chemical peels for 9 years.  I moved to Oregon in 2015 where I continued my career with a plastic surgeon performing body sculpting, wrinkle reduction, photo rejuvention treatments and helping patients achieve long term goals regarding their personal care.

I strive to be a leader in the aesthetic industry by continually providing safe and effective science based skin care solutions.  I apply my extensive knowledge in skin care to help all of my patients, no matter their skin type or condition.

When not working, I enjoy exploring Oregon wine country with my husband and hiking with my two rescue dogs.


Raquel Branscum, CAE – Certified Advanced Esthetician

I am an Oregon Licensed Advanced Esthetician and Laser Technician specializing in corrective and restorative skin therapies. I completed my training at the Portland Aesthetics Institute and I am very proud to be a member of the family at NW Dermatology.

One thing I enjoy most is the wide variety of people we are able to help in our practice. Being a strong advocate for self-care and wellness, I believe in making skincare education accessible to everyone. By teaching patients about beneficial products and proper regimens, I aim to maximize the results of each treatment. My mission is to serve as a reliable guide to help patients feel their absolute best by revealing radiant skin.

Originally from Dayton, Ohio, I moved to Portland in 2009 and have fallen deeply in love with the vibrant Pacific Northwest. Although being far away from my family has its challenges, I am fortunate to be in the company of my incredibly supportive fiancé, with whom I hope to one day start a family of our own! Until then, we are happy parents of an Australian Shepherd pup who brings so much joy to our life. When outside the office I enjoy training my puppy, adventures outdoors, gardening, and yoga.


Lindsey Shelman, CAE – Certified Advanced Esthetician

I am an Oregon Certified Medical Esthetician and Laser Technician. I have over six years of experience in my field and also have a background as a medical assistant. I love working with people and strive to provide each patient with the most effective skincare solutions and laser services. I find my job very rewarding because it allows me to develop professional relationships with my patients. Seeing results with each treatment is my greatest reward!

Originally from Texas, I am enjoying all that the Pacific Northwest has to offer. When I’m not at work I enjoy caring for my twin boys and spending time with family and friends.


Jordan West – Financial Coordinator

I was born in Nebraska, but have lived in the Portland area for most of my life. I started my professional career as a nurse, but switched to the administrative side of healthcare to accommodate my love of spreadsheets and meetings. I have worked as an executive assistant, accounting assistant, and am now joyfully employed as the financial coordinator of NW Dermatology.

In my free time I like to ride my bicycle, garden, and sew.


 Megan Matthews – Front Office Administrator

I joined the NW Dermatology and Research Center, LLC family in 2016 and am pleased to be a member of this awesome and dynamic team of medical professionals.  My career interests lie in improving front office operations, fostering an environment of exceptional patient care and customer service, and contributing to business development.

Originally from a small town in Northeast Oregon, I’m excited to live in the vibrant city of Portland.  Outside of the office I am passionate about educating college students about sexual assault prevention and awareness, hosting board game nights with friends, exploring Oregon (#exploregon), and enjoying time with my amazing family and supportive partner.


Angie Hawkins – Lead Front Office Coordinator

I have had the pleasure of working at NW Dermatology and Research Center, LLC since August of 2014. I have worn many hats since I first started working at this clinic, including File Manager, Scheduler, and now Lead Front Office.  I love my position and sincerely enjoy helping patients on a daily basis.

My hobbies include spending time with my family and being outdoors as much as possible!


Hailey Murto – Front Office Project Coordinator

I had the pleasure of joining NW Dermatology and Research Center, LLC in 2016 as the Front Office Project Coordinator. I am thrilled to be joining this exceptional and passionate team of medical professionals. I love working in a collaborative, creative environment and am very excited to be assisting front office operations by helping to develop various projects that help coworkers and patients alike.

My interests in travel, politics, and public health have taken me to the Bolivian rainforest, the Peruvian Andes, and Haiti after the 2010 earthquake. In my free time, I like spending time at the ceramics studio, going out to brunch, and exploring the beautiful Pacific Northwest.


Natalie Sherman – Scheduling Specialist

I have always had an interest in dermatology and aesthetics. I completed medical assistant training at Concorde Career College.To accomplish my externship, I requested a transfer to the college’s Portland campus and–after my first visit–fell in love with the Pacific Northwest and this unique city.  I finished my studies at OHSU in their dermatology department and continued my work at dermatology clinics in the area. I am now very excited to be part of the enthusiastic and encouraging NW Dermatology family! I love helping people and being able to make a difference in their lives.

My hobbies include singing and performing. As a single mom, I very much cherish the time I spend with my four beautiful children. 


Sarah Hingson – Medical Scribe

Prior to becoming a scribe at NW Dermatology, I was able to gain experience in ENT, Facial Plastic Surgery, Gastroenterology, Pulmonology, Sleep Medicine, Internal Medicine, and Cardiology. I enjoy how much I have been learning since starting at NW Dermatology, as it is my first experience working in this field. Our providers are very knowledgeable and are a pleasure to work with. Additionally, I have been having a wonderful time getting to know our patients. I graduated from from University of Portland in 2015, with a major in Biology and a minor in Neuroscience.

In my free time, I enjoy hiking, running, kayaking, cooking, snowshoeing, skiing, and traveling. I am also an avid equestrian, and have been a competitive show jumper for about twelve years. In the future, I hope to become an MD, and I am currently applying to medical schools.


Sam DeFreese – Medical Scribe

I’m so very excited to have joined the NW Dermatology team in January 2018.  I love working in such a collaborative and supportive environment and I look forward to continuing to learn and grow from my experiences with the providers and patients. I’m a MN transplant that has fallen in love with the PNW. I graduated from Whitman College in 2016 with majors in Biology and Environmental Studies, and a minor in Chemistry. Before my time here, I worked in dermatology as a medical scribe in Walla Walla, WA.

In my free time I enjoy hiking, whitewater kayaking/canoeing, knitting, and endlessly searching for the perfect dog to adopt. I aspire to become a physician and am currently applying to medical schools.